Platform Update: New User Interface
Burst SMS
Messaging Platform
Designed to Grow
with your Business
100 Unique Platform
Capabilities
Capabilities
1 Central
Login
Login
Our global messaging platform has more than 100 innovative features to ensure that your experience is smooth and easy. Standard features include message templates, scheduling, personalisation, journey automation, sentiment analysis, and behavioral targeting. We make it easy for you to manage everything through a single login.
Platform Highlights
Campaign Tracking
Track performance from both the top level or campaign level inside the activity tab. View DLR’s, responses, soft bounces, hard bounces, clicks, and opt-outs.
Email to SMS
Activate the email to SMS function from within the platform with just a few clicks. It’s compatible with any email app including: Gmail, Apple Mail, Outlook, Yahoo, and Zoho. No installation needed.
Multimedia Messaging
MMS in the form of a picture or GIF can help maximise message retention. This service is recommended for exclusive invitations, special promotions, and high ticket products or services.
White Labeling
Clients can choose to white label the Burst SMS platform to become a reseller or to manage parent child accounts. This is commonly used for businesses with multiple locations, franchises, organisations, or for internal operations.
An Evolving Timeline
All features were designed with the user in mind from the start. Since then, the platform has continued to evolve through the direct feedback of the businesses it supports. Designed by us, refined by our customers.
2010
Self-serve SMS
Campaigns
Campaigns
While operating as a digital agency, we discovered
that there wasn’t an easy-to-use SMS platform that
could simply send campaigns in bulk for our clients.
that there wasn’t an easy-to-use SMS platform that
could simply send campaigns in bulk for our clients.
2011
SMS Templates
2012
2 Way Email to SMS
Convert emails to text, or texts to email without
installing another application. This service was built
to be compatible with any webmail app including
Gmail, Apple Mail, Outlook, Yahoo, Zoho and more.
installing another application. This service was built
to be compatible with any webmail app including
Gmail, Apple Mail, Outlook, Yahoo, Zoho and more.
2013
Emoji Keywords
2014
Unique URL Tracking
Over time, businesses discovered the need to
decrease tech touches inside a single campaign
for accurate ROI tracking. Unique URL tracking was
added on the platform level to track the full SMS
user journey in the central dashboard.
decrease tech touches inside a single campaign
for accurate ROI tracking. Unique URL tracking was
added on the platform level to track the full SMS
user journey in the central dashboard.
2015
Zapier Integrations
A new breed of no-code integrations started to
appear in the mid 2010’s. Services like Zapier
allowed businesses to integrate existing tech into
thousands of apps without a developer, all within a
matter of minutes.
appear in the mid 2010’s. Services like Zapier
allowed businesses to integrate existing tech into
thousands of apps without a developer, all within a
matter of minutes.
2016
Full Service Multimedia
Messaging
Messaging
2017
Automated SMS Customer
Journeys
Journeys
Previously, triggering an automated sequence was
a manual process. This more sophisticated solution
allows customers to automatically trigger a
sequence of messages through specific actions.
a manual process. This more sophisticated solution
allows customers to automatically trigger a
sequence of messages through specific actions.
2018
Branded Tracked Links
While crafting the perfect message, the name of
the link is often lost in translation. Similar to
branded opt-out links, businesses often find that
branded URL’s lead to a higher click-through rate.
the link is often lost in translation. Similar to
branded opt-out links, businesses often find that
branded URL’s lead to a higher click-through rate.
2019
Significant Performance
Upgrade
Upgrade
12 New servers and 100+ upgraded microservices
2020
API Documentation Upgraded
via Postman
via Postman
2021
Self-serve MMS
Previously only Managed MMS services were offered. Now customers can send MMS directly from the platform.
Our Commitment
to Innovation
We want to help businesses have as many meaningful conversations
as they possibly can. In order to accomplish this, we increased the
throughput of our messaging platform by 860% in the last 2 years,
and 1900% in the last 5 years.
as they possibly can. In order to accomplish this, we increased the
throughput of our messaging platform by 860% in the last 2 years,
and 1900% in the last 5 years.