About Us

We envision a more
connected future

Known is powering frictionless conversations at scale. Understanding how a customer perceives the context of communication is critical for building a stronger connection.

The customer journey requires a constant evolution of understanding. Listening for sentiment changes and recognising customer frustrations allow businesses to have meaningful conversations at scale.

We envision a more <br>connected future
“Content without context simply isn’t good enough anymore.”
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Our bet for the future

We are witnessing the evolution of scalable communications, where businesses can choose to use data to have a more natural dialogue.

Customers have access to unprecedented amounts of information about companies and products. What they crave are human experiences, and businesses which make their interactions more human and frictionless will naturally be more successful.

Leadership Group

Leadership Group

ALEX
MACPHERSON
  • CEO / Co-Founder
BRAD
DOWN
  • CIO / Co-founder
GREG
CAMPBELL
  • Director of Operations
  • CISO
SIMON
KEEFE
  • Director of Engineering
SIMON
MAINWARING
  • Director of Product
MATT
CHILD
  • Director of Sales
ANNA
VOLKOVA
  • Director of People & Culture
BIO COMING
SOON
  • Director of Marketing

A look into our culture

We are on the constant lookout for amazing people who align with our core values.