About Us

We envision a more
connected future

Known is powering frictionless conversations at scale. Understanding how a customer perceives the context of communication is critical for building a stronger connection.

The customer journey requires a constant evolution of understanding. Listening for sentiment changes and recognising customer frustrations allow businesses to have meaningful conversations at scale.

Our bet for the future

We are witnessing the evolution of scalable communications, where businesses can choose to use data to have a more natural dialogue.

Customers have access to unprecedented amounts of information about companies and products. What they crave are human experiences, and businesses which make their interactions more human and frictionless will naturally be more successful.