Our thoughts on the future of messaging
Known
Humanising
Business through
Conversation
20+ Years of
Innovation
Innovation
2bn+ Conversations
Started
Started
Known represents the next generation of frictionless messaging innovation.
People crave human experiences. Businesses that focus on making their voice more human and interactions more frictionless will be more successful.
We envision a world in which businesses build lasting relationships with people through the power of conversation.
Capabilities
20+ Years of
Global Messaging
Experience
Global Messaging
Experience
Designed to Grow
with your Business
with your Business
Enable Frictionless
CX at Scale
CX at Scale
Our Brands
Designed to help businesses contact their customers at scale in the quickest way possible.
Refined by Customers
The Burst motto is, “Designed by us, but refined by our customers.” They work closely with their clients to deliver future forward solutions that work for businesses at any stage of their lifecycle.
Quick and Easy
The average standard SMS campaign takes less than 5 minutes to launch. The quick SMS feature also allows customers to send quick messages at scale in less than 2 minutes.
Global Reach
Reach customers no matter where they are. Burst SMS serves over 180+ countries including Australia, United States, United Kingdom, Singapore, and the Philippines.
Built to deliver and delight. Automate in a more personal way to achieve results that you never thought were possible.
Zero Code
Most Conversr solutions are out of the box, ready to go. No NLP, AI or conversation design expertise required. Access our API for end-to-end process automation.
Human-like Engagement
Leverage the power of automation without compromising customer experience in a human-like way. Build relationships by having more genuine conversations.
Award-winning CX Model
In order to increase engagement and ROI, all programs are created with Conversr’s 5 step customer journey process: Connect, Humanise, Simplify, Trust, and Insight.
What We Believe In
We vowed to keep things simple and have instilled
five core mindsets into everything we build.
five core mindsets into everything we build.
Empathy
#ThinkWithEmpathy
Listening is the most important part of the conversation. Customers are often communicating the solution to a problem, but are looking for a more personalised resolution.
“We want to enjoy having a
conversation with a
business without friction
or anxiety”
conversation with a
business without friction
or anxiety”
Diversity
#BringYourSecretSauce
Our people understand the immense value of sharing their unique experiences. This diverse way of thinking allows our team to truly collaborate with our clients.
“We want businesses to be
more connected with
their customers.”
more connected with
their customers.”
Growth
#BreakStuffUntilItWorks
Over the last 20 years, we have never been afraid to tackle a problem head on. We fail forward, and seek feedback while actioning it constructively.
“We know that failure is a
natural part of growth.”
natural part of growth.”
Simplicity
#SimplifyEverything
Choose succinct clarity over complex explanation. We despise friction and consistently look for ways to make it easier for people to engage.
“We take pride in finding
lean and efficient ways
to solve problems.”
lean and efficient ways
to solve problems.”
Craft
#ShipItRealGood
If you ship something amazing, people will share it. That’s why we innovate often, allowing those around us to deliver experiences that break barriers.
“We will be timely in our
approach, as the world
is waiting for our
innovation.”
approach, as the world
is waiting for our
innovation.”
“We want to enjoy having a
conversation with a
business without friction
or anxiety”
conversation with a
business without friction
or anxiety”
“We want businesses to be
more connected with
their customers.”
more connected with
their customers.”
“We know that failure is a
natural part of growth.”
natural part of growth.”
“We take pride in finding
lean and efficient ways
to solve problems.”
lean and efficient ways
to solve problems.”
“We will be timely in our
approach, as the world
is waiting for our
innovation.”
approach, as the world
is waiting for our
innovation.”
